Privacy Policy

Millennia Education is committed to protecting personal information and handling it with care, transparency, and respect. As an education group, we recognise that trust is central to our relationships with families, learners, educators, institutional partners, suppliers, and community stakeholders.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, submit an enquiry, communicate with us, or interact with our education initiatives.

We may collect information that you provide directly, including your name, email address, phone number, organisation, role, enquiry details, partnership interests, and any message or document you choose to send to us.

We may also collect basic technical information such as browser type, device information, pages visited, approximate location derived from IP address, referral source, and usage patterns. This helps us improve the reliability, security, and usefulness of our website.

If our future education institutions or programmes collect information relating to students, parents, guardians, educators, or applicants, that information may be subject to additional privacy notices and consent processes specific to those services.

We use personal information to respond to enquiries, assess partnership opportunities, manage communications, organise meetings, provide information about our education initiatives, and maintain records of prospective relationships.

We may use information to improve our website, understand stakeholder needs, evaluate institutional opportunities, support compliance obligations, prevent misuse, and protect the security of our systems and operations.

We do not sell personal information. We do not use website enquiry information to make automated decisions that produce legal or similarly significant effects.

We may share information with authorised personnel within Millennia Education and with service providers who support our website, hosting, database, communications, analytics, security, or operational activities.

Where appropriate, we may share relevant information with professional advisers, education partners, prospective institutional collaborators, regulators, or public authorities when required by law or necessary to protect legitimate interests.

We require parties who process information on our behalf to handle it responsibly and only for authorised purposes.

Because education partnerships and technology services may involve organisations in different countries, personal information may be processed or stored outside Vietnam. Where this occurs, we take reasonable steps to ensure information remains protected in accordance with applicable requirements and appropriate safeguards.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to respond to enquiries, maintain business records, manage ongoing relationships, satisfy legal requirements, resolve disputes, and support security obligations.

When information is no longer needed, we take reasonable steps to delete, anonymise, or securely archive it.

We use reasonable administrative, technical, and organisational safeguards designed to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

No website or electronic system can be guaranteed to be completely secure. If you believe information you provided to us may have been compromised, please contact us promptly.

Depending on applicable law, you may have the right to request access to, correction of, deletion of, restriction of, or information about the processing of your personal information.

You may also ask us to stop sending non-essential communications. We may need to verify your identity before responding to certain requests, and some information may be retained where required or permitted by law.

Our website is intended primarily for adults, partners, and stakeholders. We do not knowingly collect personal information from children through this website without appropriate involvement from a parent, guardian, school, or authorised representative.

Where future education services involve students, we will apply additional safeguards appropriate to the age of learners and the nature of the educational service.

If you have questions about this Privacy Policy or would like to make a privacy request, please contact Millennia Education through the contact form on this website or by using the contact details published on our site.